Q1 Have you ever visited Greenmeadow Community Farm?
Q2

Previous visitors

Q3 In what capacity have you visited the farm pre-Covid and how often have you visited?
SELECT ALL THAT APPLY
  Only visited once   Once a year   2-3 times a year   4-6 times a year   Once a month   2-3 times a month   Once a week   More than once a week   Never  
  General visitor (including yearly pass holders)                  
  Part of a school or organised trip                  
  Business conference, training or meeting as part of a club or group                  
  Private party                  
  To eat/drink at the cafe                  
  Volunteer/placement                  
  Special event day (see note below)                  
Special event days include Mythical Creatures, Sheepy Shenanigans, Piggy Pranks, Dinosaur Day, Teddy Bears Picnic, Equine Day and Stick Man Day. Also included are The Greenmeadow Show (family fun day featuring a craft and horticultural show), Halloween events for younger and older children, Christmas Celebration Evening, Santa's Grotto and Bank Holiday event days.

General visitors / Volunteer or placements / Special event day visitors

Q4 Are/were you a yearly pass holder?
Q5
Q6 On average, how long do you usually spend on a visit to the farm?
Q7
Q8
Q9 How much does the weather impact on your decision to refrain from visiting the farm?
  Never   Only a little   To some extent   Most of the time   Always  
  Rain          
  Drizzle          
  Sunny          
  Cloudy          
  Windy          
  Hot          
  Cold          
Q10
Q11
   
   
   
Q12 Our latest admission prices are £6.50 per adult, £5.40 child/concession, £23.50 family (2 adult + 3 children) and carers free of charge.  If we need to increase the prices to help us be self-sustainable and help cover the costs of additional developments, how much would you be prepared to pay for entry to the farm?
PLEASE ENTER PRICES GREATER THAN LATEST PRICES
   
   
   
Q13

Schools or organised trips

Q14 In what role were you part of your last school visit?
 
Q15 Which borough(s) have you travelled from to visit Greenmeadow Community Farm with your school(s)?
 
 
 
 
 
 
 
 
 
 
 
 
Q16 How satisfied were you with the Health & Safety information you were given and the explanation of your timetable for the day e.g. time and locations of activities?
  Very unsatisfied   Fairly unsatisfied   Neutral   Fairly satisfied   Very satisfied  
  Health & Safety information          
  Timetable for the day          
Q17 If you were not satisfied, why was that?
   
   
Q18 How satisfied were you with the room you were allocated on the day of your visit to leave your bags and have lunch?
Q19
Q20 Did you find you had plenty of time to get around on the day of your visit following the timetable you were given?
Q21
Q22 Did your school visit to the farm lead you to revisit in a different capacity? e.g. family visit
Q23

Businesses, organisations and private parties

Q24 How do we compare to other venues that you have attended for birthday parties, training, away days, meetings etc.?
  Better   Same   Worse   Don't know  
  Customer service, friendliness and responsiveness of staff        
  Overall cost of booking the facility        
  Cost of food and refreshments        
  Quality of food and refreshments        
  Comfort / appearance of the room and general environment        
  Facilities available ie. overhead projector, screens, computers, wi-fi, music player        
  Toilets        
  Accessibility (eg. parking, ease of access for wheelchairs etc)        
  Access to an outside environment for break-outs etc.        
Q25 Why do you think we are worse for the following?
   
   
   
   
   
   
   
   
   
Q26 Would you recommend us as a venue to someone looking to book a conference/meeting room facility?
 

The Café

Q27 Which of the following are most important to you when you visit a café?
SELECT UP TO 3 CHOICES
 
Q28 Are you aware you can use the café without paying a farm admission fee?
Q29 Would you choose to visit the café knowing that you do not have to pay admission to the farm?
Q30
Q31 Do you use the cafe when you visit the farm?
Q32 Why do you rarely or never use the cafe?
SELECT ALL THAT APPLY
 
Q33 If there was an incentive to book your food in advance would you be more inclined to do so? e.g. discounted food, specific deals, ability to return to work within a limited time
Q34 Which incentive(s) would you be more inclined to use?
SELECT ALL THAT APPLY
 
Q35 Which types of foods and/or beverages would you more likely purchase when at the farm?
SELECT ALL THAT APPLY
 
Q36 The café currently opens 10am-5pm with hot food available from 10am-2.30pm. Are these opening times suitable for you?
 

Special event days

Special event days include Mythical Creatures, Sheepy Shenanigans, Piggy Pranks, Dinosaur Day, Teddy Bears Picnic, Equine Day and Stick Man Day. Also included are The Greenmeadow Show (family fun day featuring a craft and horticultural show), Halloween events for younger and older children, Christmas Celebration Evening, Santa's Grotto and Bank Holiday event days.
Q37
Q38

Organised activities

Q39 Please select which of the following organised activities you or your family have participated in at the farm, if at all:
SELECT ALL THAT APPLY
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q40 How satisfied have you been with these activities?
  Very unsatisfied   Fairly unsatisfied   Neutral   Fairly satisfied   Very satisfied  
  Tractor & Trailer Ride          
  Milking Demonstration          
  Cuddle Corner (meeting the rabbits, guinea pigs, chickens, etc)          
  Candling & Handling (seeing the development of the chick inside its egg)          
  Story Telling          
  Shearing Demonstration          
  Mini-beast Hunting & Pond Dipping          
  Butter Making          
  Pizza Making          
  Exotic Encounters (meeting the bearded dragons, tortoises, giant African land snails, etc.)          
  Meet the Hens & Egg Collecting          
  Seed Planting          
  Den Building          
  Fire-lighting          
  Marshmallow on the Campfire          
  Donkey/Pony Grooming          
  Farm to Fork Tour          
  Bottle Feeding          
  Meet the Animals (meeting the larger farm animals e.g. sheep, goats, pigs, etc.)          
  Pig Washing          
  Animal Nativity          
  Santa's Grotto          
  Craft activities (staffed)          
  Craft activities (unstaffed)          
  Stick Man activity pack          
  Q39a          
Q41 How important is it to you that we continue to provide these activities?
  Not at all important   Slightly important   Moderately important   Considerably important   Extremely important  
  Tractor & Trailer Ride          
  Milking Demonstration          
  Cuddle Corner (meeting the rabbits, guinea pigs, chickens, etc)          
  Candling & Handling (seeing the development of the chick inside its egg)          
  Story Telling          
  Shearing Demonstration          
  Mini-beast Hunting & Pond Dipping          
  Butter Making          
  Pizza Making          
  Exotic Encounters (meeting the bearded dragons, tortoises, giant African land snails, etc.)          
  Meet the Hens & Egg Collecting          
  Seed Planting          
  Den Building          
  Fire-lighting          
  Marshmallow on the Campfire          
  Donkey/Pony Grooming          
  Farm to Fork Tour          
  Bottle Feeding          
  Meet the Animals (meeting the larger farm animals e.g. sheep, goats, pigs, etc.)          
  Pig Washing          
  Animal Nativity          
  Santa's Grotto          
  Craft activities (staffed)          
  Craft activities (unstaffed)          
  Stick Man activity pack          
  Q39a          
Q42 If we needed to charge for some activities as additional to the admission price in order to keep them going or make improvements, how much would you be willing to pay for your following important activities?
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
Q43

Room or space hire

Q44 Have you ever hired rooms or spaces at the farm for the following?
  Yes   No, but was aware of it   No - wasn't aware of it  
  Birthdays/celebrations      
  Business meetings      
  Conferences      
  Training      
  Community groups      
Q45 If you have considered hiring rooms or spaces at the farm, but decided not to, why was that?
   
   
   
   
   

Future development of the farm

Q46 We are currently hoping to secure funding to enable us to add some additional features at the Farm in order to meet the current and future needs of our visitors. The following have already been suggested for consideration. Would any of these attract you to visit more often and if so, would you be prepared to pay extra to access them?
EACH FEATURE LISTED BELOW IS A HYPERLINK WHICH WILL OPEN A FURTHER INFORMATION DOCUMENT (PDF)
  Yes, and I would pay extra   Yes, but should be included   No, not interested  
  New adventure playground relocated nearer to the café      
  Re-opening access to the Dragon water feature      
  Permanent indoor play      
  Moveable indoor play      
  Outdoor digger play      
  Covered outdoor area with seating      
  Covered outdoor area with seating and play area for under 4’s      
  Other outdoor play (please specify below)      
Q47
Q48
Q49
Q50 What age range(s) do you feel the permanent indoor play should be suitable for?
SELECT ALL THAT APPLY
Q51 How large a permanent indoor play facility would you wish to see in terms of how many children can use the area at any one time?
SELECT ALL THAT APPLY
Q52 What level of staff supervision would you want to see within this facility?
Q53 How much would you be willing to pay in addition to the admission fee to use these potential new features at the farm?
PRICES ENTERED MUST BE GREATER THAN ZERO
   
   
   
   
   
   
   
   

Never visited the farm

Q54 Why have you never visited the farm?
SELECT ALL THAT APPLY
 
Q55 Which of these events/features would attract you to visit the farm?
SELECT ALL THAT APPLY
 
 
 
 
 
 
 
 
 
 
 
Q56 For the activities mentioned above, would you prefer to pay:
Q57
Q58

Other considerations

Q59 If the farm didn't have a cafe, would this deter you from visiting?
Q60 Where would you normally look or pick up ideas for days out?
SELECT ALL THAT APPLY
 
 
 
 
 
 
 
 
 
Q61 Access to a toilet is something that most of us take for granted but for some people standard toilet & changing facilities are not adequate for their needs. Changing Places is a campaign for fully accessible toilets which have more space and the right equipment, including a height adjustable changing bench and a hoist www.changing-places.org We would love to install a Changing Places Toilet at the farm. Do you think we should provide this facility?
To help you answer the following question...

Pupil Referral Unit - a type of school that caters for children who aren’t able to attend a mainstream school. Pupils are often referred there if they need greater care and support than their school can provide.
Ceffyl Du Carriage Driving for the Disabled Group - providing disabled people with the opportunity to carriage drive with horses to benefit their health, wellbeing and quality of life.
Torfaen Playscheme Community Play Provision - on an open access basis, providing opportunities to empower children and young people to engage in a wide variety of play activities in a safe, staffed environment in the absence of their parents.
Q62 Are you aware the farm supports the following groups in various ways?
  Yes   No  
  Adults and children with additional needs    
  Pupil Referral Unit    
  Ceffyl Du Carriage Driving for the Disabled Group    
  Volunteer opportunities    
  Work experience and training placements    
  Playscheme    
  Various charities    
Q63 Are you happy that some of the income we receive from visitors allows us to do this?
Q64 If we charged more for something in order to do more of the above, would you be happy to support this?
Q65 Would you be interested in supporting the farm via a monthly donation, leaving a legacy gift or corporate sponsorship, on a periodic or one-off basis?
If you would be interested in supporting the farm, please ensure you provide your email address and/or phone number at the end of this survey form, so we can contact you to discuss further.
Q66 Have you ever accessed the Greenmeadow Community Farm website?
Q67
Q68
Q69
Q70 If we had an app for the farm that allows you to book things, pay for things, see where you are on-site via a map, etc, would you be likely to use it?
Q71 How important is wi-fi access to you when visiting the farm?

Overall farm experience

Q72 Thinking about your previous visit to the farm, how satisfied were you with the following aspects?
  Very unsatisfied   Fairly unsatisfied   Neutral   Fairly satisfied   Very satisfied   Not applicable  
  Your overall enjoyment            
  The service you received            
  Staff welcoming/politeness/helpfulness            
  Existing facilities            
  Range of activities/attractions            
  Value for money            
  Site accessibility            
  Car parking            
Q73 Why were you not satisfied with the following?
   
   
   
   
   
   
   
   
Q74 To summarise, please indicate your overall experience of the following visit types:
SLIDE THE BAR(S) TO CHANGE THE FACE(S) FROM VERY HAPPY TO VERY UNHAPPY
   
   
   
   
   
   
   
Q75

About you

In accordance with GDPR regulations, Greenmeadow Community Farm will collect personal data from you such as contact details, age and gender. They will also collect sensitive personal data relating to health such as any disability you have which would pose accessibility issues when accessing the Community Farm.  We collect this information to enable people's protected rights to be considered in any development proposals. If you have requested to receive further information, advice or assistance from us we need your basic contact details in order to contact you. Information will be treated confidentially, stored securely and will only be kept for as long as necessary and you may opt out an any time. Full details of the Privacy notice is available here (opens in a new browser window or tab)

You can also contact the Data Protection Officer via email: DPA@torfaen.gov.uk or call 01633 647467 for further information.
Q76 What is your age?
Q77 What gender do you associate with?
Q78 Does the farm pose any access challenges to you?
Q79
Q80 If you would like any more information about the farm, including an interest in supporting the farm, please provide your email and/or phone number so we can contact you:
   
   

Thank you for your time - your views are important to the future development of the farm.
Please click the
SUBMIT button below to send your completed questionnaire.

 
   
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